Payments FAQ
An invoice can be automatically scheduled and paid in Wise-Pay if a Merchant Administrator configures automatic payments, or it is manually scheduled for pa...
Wed, 19 Feb, 2020 at 11:42 AM
A Direct Debit is where a person (Payer) authorities a business to withdraw funds from their bank account or credit card. Typically used for recurring or s...
Thu, 27 Feb, 2020 at 1:48 PM
If a customer accidentally pays their direct debiting invoice manually before it's due date and their payment has been reconciled, will the invoice sti...
Fri, 13 Dec, 2019 at 4:47 PM
There are several ways to find out when payment has been processed. The Outstanding Payments and Scheduled Payments widget provide additional information by...
Fri, 13 Dec, 2019 at 4:45 PM
Wise-Pay accepts payments made by: Credit Cards You can allow your customers to pay from a bank account (DDR/Direct Debit/ACH) using our preferred provid...
Thu, 27 Feb, 2020 at 1:53 PM
Yes. Your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR) Here'...
Mon, 4 May, 2020 at 10:20 AM
You can configure your Wise-Pay merchant account to receive payments for the invoices in the Draft state. Draft invoices are synced from Wise-Sync account w...
Wed, 19 Feb, 2020 at 11:44 AM
Wise-Pay enables you to configure your merchant account to automatically cancel a scheduled transaction if any changes have been made to the invoice in the ...
Mon, 23 Nov, 2020 at 2:14 PM
Recurring payments can continue past the expiry date of the card saved on file providing there has been previous successful transactions for that card and m...
Fri, 9 Oct, 2020 at 11:10 AM