Payments FAQ

New Feature: Allow a Payer to make payment on an invoice that is in Draft.
The ability to allow a Payer to make payment on an invoice that is in Draft Status. Wise-Pay now has the ability to allow a Payer to make a payment on an i...
Sat, 24 Mar, 2018 at 7:34 PM
FAQ- How to Allow Real-Time Payment for a Scheduled Invoice
Allow payers to make a payment for Scheduled Invoices An invoice can be automatically scheduled and paid in Wise-Pay if automatic payments are configured b...
Sat, 24 Mar, 2018 at 7:34 PM
FAQ - If a customer pays their direct debit invoice manually will it still get direct debited?
What happens if a customers accidentally pays their direct debiting invoice manually before it's due date?  Will it still get direct debited? If a cus...
Sat, 24 Mar, 2018 at 7:34 PM
FAQ - How do I know when payment has been processed?
How do I know when payment has been processed? There are a number of ways to find out when payment has been processed. The Outstanding Payments and Sche...
Mon, 21 May, 2018 at 11:43 AM
FAQ - Are Credit Card Processing Fees Calculated in Wise-Pay within the new ACCC legislation?
FAQ - Are Credit Card Processing Fees Calculated in Wise-Pay within the new ACCC legislation? As of 1st September, 2016, new legislation was introduce...
Thu, 26 Jul, 2018 at 6:02 PM
FAQ - Can I accept credit cards over the phone?
Can I accept credit cards over the phone? The simple answer is yes,  your customer is able to pay their account over the phone, either in full or part-p...
Wed, 24 Oct, 2018 at 3:48 PM
FAQ- How Can I Configure Wise-Pay to Receive Payment for Draft Invoices
You can configure your Wise-Pay merchant account to receive payments for the invoices in the Draft state. Draft invoices are synced from Wise-Sync account w...
Fri, 12 Apr, 2019 at 10:55 AM
FAQ- How To Automatically Cancel Scheduled Transaction When the Invoice is Modified in the Accounting Package
Wise-Pay enables you to configure your merchant account to automatically cancel a scheduled transaction if any changes have been made to the invoice in the ...
Fri, 12 Apr, 2019 at 11:02 AM