Wise-Pay Company Support Portal

An invoice can be automatically scheduled and paid in Wise-Pay if a Merchant Administrator configures automatic payments, or it is manually scheduled for pa...

A Direct Debit is where a person (Payer) authorities a business to withdraw funds from their bank account or credit card.  Typically used for recurring or s...

If a customer accidentally pays their direct debiting invoice manually before it's due date and their payment has been reconciled, will the invoice sti...

There are several ways to find out when payment has been processed. The Outstanding Payments and Scheduled Payments widget provide additional information by...

Wise-Pay accepts payments made by: Credit Cards You can allow your customers to pay from a bank account (DDR/Direct Debit/ACH) using our preferred provid...

Yes. Your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR) Here'...

You can configure your Wise-Pay merchant account to receive payments for the invoices in the Draft state. Draft invoices are synced from Wise-Sync account w...

Wise-Pay enables you to configure your merchant account to automatically cancel a scheduled transaction if any changes have been made to the invoice in the ...

Recurring payments can continue past the expiry date of the card saved on file providing there has been previous successful transactions for that card and m...