Payments FAQ
An invoice can be automatically scheduled and paid in Wise-Pay if a Merchant Administrator configures automatic payments, or it is manually scheduled for pa...
Wed, 19 Feb, 2020 at 11:42 AM
A Direct Debit is where a person (Payer) authorities a business to withdraw funds from their bank account or credit card. Typically used for recurring or s...
Thu, 27 Feb, 2020 at 1:48 PM
If a customer accidentally pays their direct debiting invoice manually before it's due date and their payment has been reconciled, will the invoice sti...
Fri, 13 Dec, 2019 at 4:47 PM
There are several ways to find out when payment has been processed. The Outstanding Payments and Scheduled Payments widget provide additional information by...
Fri, 13 Dec, 2019 at 4:45 PM
Wise-Pay accepts payments made by: Credit Cards You can allow your customers to pay from a bank account (DDR/Direct Debit/ACH) using our preferred provid...
Thu, 27 Feb, 2020 at 1:53 PM
If you would like to use Stripe as an alternative provider, then an additional fee will be charged as part of your plan. The cost per transaction also incre...
Tue, 25 Feb, 2020 at 5:18 PM
Yes. Your customer is able to pay their account over the phone, either in full or part-payment.with Wise-Pay (Credit Card only does not take DDR) Here'...
Fri, 13 Dec, 2019 at 4:31 PM
You can configure your Wise-Pay merchant account to receive payments for the invoices in the Draft state. Draft invoices are synced from Wise-Sync account w...
Wed, 19 Feb, 2020 at 11:44 AM
Wise-Pay enables you to configure your merchant account to automatically cancel a scheduled transaction if any changes have been made to the invoice in the ...
Tue, 18 Feb, 2020 at 3:28 PM