Wise-Pay for Xero

Reconnect your Xero company
Applies to: ConnectWise Manage, Datto Autotask PSA and Xero Error Please reconnect your Xero Company. Your access token has not been authorised or has bee...
Tue, 10 Dec, 2019 at 11:54 PM
Xero Conversion Invoices
Applies to: ConnectWise Manage and Xero For invoices before the conversion date to Wise-Sync, Wise-Pay retains the ConnectWise Invoice number and the Xero ...
Tue, 21 Jan, 2020 at 4:42 PM
What are Overpayments in Xero
Wise-Pay Overpayments in Xero A batch payment 'Overpayment' will go through the following steps when created: Create an Invoice for Payment ...
Wed, 24 Oct, 2018 at 12:17 PM
How to void a surcharge invoice
How to void a surcharge invoice Log into Xero Search for the invoice Click the Payment hyperlink Click on Options Click Remove & Redo A notif...
Wed, 17 Oct, 2018 at 9:25 AM
FAQ - If I void an invoice in Xero, will it stop the Automatic Payment in Wise-Pay?
Applies to: ConnectWise Manage, Datto Autotask PSA and Xero No, voiding the invoice will not cancel any scheduled automatic payments. For real-time payment...
Tue, 21 Jan, 2020 at 4:38 PM
Wise-Pay Prepayments in Xero
If you would prefer to watch a video on how to handle your prepayments, watch the following Webinar Wise-Pay "Best Practices" Webinar - Pre...
Fri, 13 Sep, 2019 at 9:49 AM
What are Pre-Payments and how do I handle them?
If you would prefer to watch a video on how to handle your prepayments, watch the following Webinar Wise-Pay Best Practices - Prepayments Wise-Pay pr...
Fri, 1 Mar, 2019 at 4:36 PM
Error Applying Payment: Unable to apply payment to Xero Invoice
Error Message: Payments can only be applied to Invoices that are awaiting payment.  The invoice is either fully paid, draft or has been voided. Ther...
Mon, 18 Jun, 2018 at 12:30 PM