Wise-Pay FAQ

Manage accounting connections
Wise-Pay has been enhanced with additional connections for better interconnectivity between Wise-Pay, Wise-Sync, and accounting applications. Wise-Pay int...
Tue, 21 Jan, 2020 at 11:11 AM
Multi-Connection support in Wise-Pay
What is Multi-Connection support? Multi-Connection support allows for additional connections for better interconnectivity between Wise-Pay, Wise-Sync, and...
Tue, 21 Jan, 2020 at 11:01 AM
FAQ - How do I increase my Merchant Limit?
Applies to: Integrapay Merchants To increase your Merchant Limit you will need to follow the below steps: Send an email to IntegraPay Update your Wise-P...
Tue, 3 Dec, 2019 at 5:57 PM
FAQ - How to cancel Scheduled payment
If the transaction status is "Scheduled" you still cancel the Scheduled payment. Here's how to do it:  Log in to Wise-Pay Locate the invo...
Tue, 21 Jan, 2020 at 4:58 PM
FAQ - Send a receipt to client after credit card has been processed
There are two ways to provide your customer with a receipt: If your customer has been given their own login they will be able to download the receipt the...
Tue, 28 Jan, 2020 at 2:18 PM
FAQ - How to edit Autotask variables in a PayNow email link
What's a PayNow email link? Allow your customers to pay an invoice quickly via a Pay Now button from invoices you have emailed to them. See Payment Op...
Thu, 12 Dec, 2019 at 9:11 AM
FAQ - How to void a successful payment
Applies to: IntegraPay merchants Here's how to do it:  Remove the Payment from the Invoice  Process a Refund through IntegraPay Void Any Surcharge...
Tue, 3 Dec, 2019 at 10:01 PM