Wise-Pay Errors

Invoice partially paid in Xero/QBO but partial payment does not reflect in Wise-Pay
Applies to: ConnectWise Manage, Datto Autotask PSA, Xero, QuickBooks Online Issue Invoice was partially paid in your accounting package, but does not refl...
Mon, 23 Dec, 2019 at 10:37 AM
Failed Transaction Error: Merchant hasn't enabled credit card payments for these payment terms and the primary payment method for this user is via credit card.
Error How can this happen? The Billing term in Wise-Pay does is not configured to Accept Credit Card Payments Solution Click Configure Select Auto...
Mon, 11 Nov, 2019 at 5:14 PM
Error Code: Error saving item in Xero. Validation Message: The contact name is already assigned to another contact.
Applies to: ConnectWise Manage and Xero Error Error Code:Error saving item in Xero. Validation Message: The contact name Tamar Windows Pty Ltd is already ...
Thu, 28 Nov, 2019 at 12:43 AM