Automatic payments enable you to draw payments for the issued invoices automatically from the payer’s credit card or bank accounts, based on the agreed agreement terms. This configuration is a one-time process for a Wise-Pay merchant. Once you complete the configuration described in this article, either you or your payers have to configure automatic payment mapping configuration to specify the credit card or bank account that would be used for automatic payments.  For more information, How to Manage Auto-Pay Terms for Payers.

How do I get there?

To configure Automatic Payments, click Configure from the top menu then select Automatic Payments

What do I do?

    1. Click Configure > Automatic Payments
    2. Create or edit the billing terms to include the billing term created in ConnectWise Manage or Datto Autotask PSA. For more information, see Set up Billing Terms.
    3. Configure the following settings:
Field
Description
Is EnabledSelect to enable automatic payments.
Payment Processing Delay (in hours)
The number of additional hours that Wise-Pay will wait to process credit card transactions, which otherwise process immediately. This delay allows you to correct common errors in invoices, such as forgot to include GST.
Maximum Retries
The number of times IntegraPay will retry to process a transaction in the case of any issues with the bank, before reporting a transaction failure.
Schedule past due payments
Enables you to control the scheduling of payments for the invoices that have passed the due date. This is helpful when the due date for an invoice has passed due to some errors in the accounting package or inability to sync invoices from ConnectWise to the accounting package. When selected, it enables the Maximum Days Past Due field.
Maximum Days Past Due
The maximum number of days past the due date that an invoice is permitted to be scheduled for payment.
Draft Invoice Approval
Enables you to define how Wise-Pay approves draft invoices for automatic payments. Select any of the following values:
  • DoNotApprove: Do not approve draft invoices
  • ApprovedWhenQueued: Approve draft invoices when they are queued for payment
  • ApproveWhenProcessed: Approve draft invoices when the payment is processed.
Finalise Partially Paid Invoices
Select if you want to Wise-Pay to process partially-paid invoices. When allowed, Wise-Pay processes the partial payment and keeps the remainder as outstanding payment.