Applies to: IntegraPay merchants

Here's how to do it: 

  1. Remove the Payment from the Invoice 
  2. Process a Refund through IntegraPay
  3. Void Any Surcharge Invoice

To process a refund, e-mail Integrapay admin@integrapay.com.au  with the following details:

  • Transaction Number
  • Amount to be Refunded
  • Date